Q&A board

Q & A Lists
Item Question & Answer
SG/Batam-2Way Majestic Fast Ferry Ticket Including All Tax. WITH PROMPT E-BOARDING PASS UPON CONFIRM
SG/Batam-2Way Majestic Fast Ferry Ticket Including All Tax. WITH PROMPT E-BOARDING PASS UPON CONFIRM
Item Q&A
  • Question : Inquiry related delivery from 261****Dec 11, 2018

  • Question : Inquiry from PPL****Dec 11, 2018

    can booking. from tanah merah to nongsapura ,20/12---22/12, thanks

    Answer : [Re] Inquiry from PPL****

    Dear customer, we are sorry to inform you that for majestic fast ferry is only open for Batam center and sekupang this two terminal in Batam. Thank you.

  • Question : Inquiry for the item from low****Dec 11, 2018

    We would like to travel to Batam on 22 Dec and return on 25 Dec which is a Tuesday. Is that possible? Thank you

    Answer : [Re] Inquiry for the item from low****

    Dear customer, yes it is possible. You can choose your preferred travel date and timing to travel. Thank you.

  • Question : Inquiry for the item from cyl****Dec 11, 2018

  • Question : Inquiry for the item from lim****Dec 10, 2018

+View all Notice, FAQ, Q&A >>
BATAM FERRY 2 WAYS TICKETS AND BATAM CITY ONE DAY TOUR
BATAM FERRY 2 WAYS TICKETS AND BATAM CITY ONE DAY TOUR
Item Q&A
  • Question : Inquiry from joa****Dec 11, 2018

    Hi Seller

    Could you advise if 28 dec is consider as weekday and please advise if tickets are available for 3 pax

    Thanks

    Answer : [Re] Inquiry from joa****

    Dear customer, yes. It’s consider weekday. And at this moment there is still available.Thank you.

    Question : [Re] Inquiry from joa****

    Hi Seller

    28 Dec is a Friday. But your note said weekday, is mon to Thursday. Please confirm before make payment. Thanks.

    Answer : [Re] Inquiry from joa****

    Dear customer, for 28 December I’d consider weekday. Thank you.

  • Question : Inquiry for the item from vyn****Dec 04, 2018

    is 24 dec consider a weekday? thanks

    Answer : [Re] Inquiry for the item from vyn****

    dear customer, it’s consider public holiday. Not valid for this booking. Thanks.

  • Question : Inquiry for the item from sal****Dec 01, 2018

    I want to attend the city tour On the 17/12 but come back to Singapore only on 19/12 , is it possible? Or is it strictly a one day tour ?

    Answer : [Re] Inquiry for the item from sal****

    Dear customer. Kindly please take noted that for this package depart date and one day tour date all have to be weekdays. For your return, it can be any date that you preferred. Thank you.

    Question : [Re] Inquiry for the item from sal****

    Yes is Monday to Wednesday. Thank you . I only want to make sure that I do not need to return after the one day tour . I will proceed to the hotel after the tour . Thank you

    Answer : [Re] Inquiry for the item from sal****

    Dear customer, well noted and have a nice day. Also, we do have a lot of others deals for hotel one. If you are interested. You can contact our reservation team at 62037893 or send in a email to sales@thktour.com for more information.

    Question : [Re] Inquiry for the item from sal****

    Thank you

    Answer : [Re] Inquiry for the item from sal****

    Welcome.

  • Question : Inquiry for the item from sal****Dec 01, 2018

  • Question : Inquiry for the item from Jil****Nov 24, 2018

    Is it possible to buy the ticket just to take the ferry and go back a different date, but not attend the tour itself?

    Answer : [Re] Inquiry for the item from Jil****

    Dear customer, kindly please contact our reservation team for more details at 62037893 or sales@thktour.com. Thank you.

+View all Notice, FAQ, Q&A >>
BATAM FERRY 2 WAYS TICKETS AND 1HOUR BODY MASSAGE PROMOTION
BATAM FERRY 2 WAYS TICKETS AND 1HOUR BODY MASSAGE PROMOTION
Item Q&A
2D1N BATAM HOLIDAY INN HOTEL TOUR PACKAGE (MIN 2PAXS TO GO)
2D1N BATAM HOLIDAY INN HOTEL TOUR PACKAGE (MIN 2PAXS TO GO)
Item Q&A
  • Question : Inquiry for the item from Msa****Dec 04, 2018

    For the 1 day tour, do you have first day tour and check in hotel at night? As the 2nd day will be check out and go back singapore. Do u have this package?

    Answer : [Re] Inquiry for the item from Msa****

    Dear customer, for faster reply kindly please contact our reservation team at 62037893 or send in a enquiry email to sales@thktour.com . Thank you.

    Question : [Re] Inquiry for the item from Msa****

    Hi, the agency no respond to my email. May I know how to make booking? Also ask about the trip and no respond for days.

    Answer : [Re] Inquiry for the item from Msa****

    Dear customer, can you provide your email address? So that we can help you to check with our reservation team. Thank you.

    Question : [Re] Inquiry for the item from Msa****

    I have received the email respond after i comment here. Thank you.

    Answer : [Re] Inquiry for the item from Msa****

    Ok. Well noted and looking forward to your booking. Thank you and have a nice day.

  • Question : Inquiry for the item from sta****Aug 31, 2018

    Hello, could we book Friday afternoon take ferry go and Saturday afternoon come back?

    Answer : [Re] Inquiry for the item from sta****

    Dear customer, yes you can. After you received the E-ticket. Kindly please send us a booking email to sales@thktour.com with all the passengers passport details as well as your preferred travel date and timing and also your preferred travel terminal. You are able to choose your preferred terminal to travel. Our reservation team will reserve you booking from there. Thank you .

  • Question : HOLIDAY INN BATAM on 8 to 9 sept 2018, family ( 3 adult & 2 kids)Aug 30, 2018

    Hi,

    I like to book for 3 adults & 2 kids( 4 & 5 years old)on 8 to 9 sept 2018, with family room. how uch will it be how to book?

    Answer : [Re] HOLIDAY INN BATAM on 8 to 9 sept 2018, family ( 3 adult & 2 kids)

    Dear customer, kindly please contact our reservation team at 62037893 or sales@thktour.com for faster reply. Our reservation team will assist you from there. Also do take note that our reservation team working hour is from 9am to 6pm. Thank you.

    Question : [Re] HOLIDAY INN BATAM on 8 to 9 sept 2018, family ( 3 adult & 2 kids)

    noted. thank u

    Answer : [Re] HOLIDAY INN BATAM on 8 to 9 sept 2018, family ( 3 adult & 2 kids)

    Dear customer, welcome and have a good day.

  • Question : 3D2N packageAug 27, 2018

    Hi,

    Any 3D2N FREE AND EASY TOUR PACKAGE?

    Answer : [Re] 3D2N package

    Dear customer, kindly please contact our reservation team at 62037893 or sales@thktour.com for faster reply. Our reservation team will assist you from there. Also do take note that our reservation team working hour is from 9am to 6pm. Thank you.

  • Question : Inquiry for the item from teo****Aug 10, 2018

    Hi there, if I have 5 pax, would it be possible to upgrade?

    Answer : [Re] Inquiry for the item from teo****

    Dear customer, our room is already suit not normal room. Thank you.

+View all Notice, FAQ, Q&A >>
BATAM FERRY 2 WAYS TICKETS AND FOOT MASSAGE PROMOTION
BATAM FERRY 2 WAYS TICKETS AND FOOT MASSAGE PROMOTION
Item Q&A
  • Question : Inquiry related delivery from tan****Dec 07, 2018

  • Question : Inquiry for the item from loy****Dec 02, 2018

  • Question : Inquiry for the item from Jil****Nov 25, 2018

    Hi. Since it is is a weekday ticket, does that mean that if I leave Singapore on Thursday, I must return by Friday or the next monday or Tuesday, but cannot return during the weekend?

    Answer : [Re] Inquiry for the item from Jil****

    Dear customer, you can return during the weekend. Thank you.

    Question : [Re] Inquiry for the item from Jil****

    Thank you for the quick reply. I think I understand now that the massage is only valid during weekdays. :p

    Answer : [Re] Inquiry for the item from Jil****

    Dear customer, welcome and have a nice trip.

    Question : [Re] Inquiry for the item from Jil****

    Hi. After buying and trying to book via email, I realise the departure also needs to be on a weekday. Your answer here was not clear to me so I got confused thinking the weekday condition was only for the massage, to which you seemed to confirm with your reply. I bought yesterday because I needed to go next Sunday and come back on wed. Can I book to travel in late February since my e-ticket expires 29th Jan 2019? If the answer is no, I will have to cancel it. Thank you.

    Answer : [Re] Inquiry for the item from Jil****

    Dear customer, yes. For the ferry ticket you have to book your travel date for weekdays.
    And yes, you are able to travel during late Feb as long as you reserve your booking with us before 29th Jan 2018. thank you .

  • Question : Inquiry from low****Nov 28, 2018

    Can i use in january which within 60 days?

    Answer : [Re] Inquiry from low****

    Dear customer, yes you can. Thank you.

  • Question : Inquiry for the item from lin****Nov 28, 2018

    Hi, is there any free transport to Eaka hotel for the massage?

    Answer : [Re] Inquiry for the item from lin****

    Dear customer, the ferry land transfer is only valid for 2paxs booking. Thanks.

+View all Notice, FAQ, Q&A >>
2D1N Bintan PLAZA Hotel FREE AND EASY PACKAGE(MIN 2PAXS TO GO)
2D1N Bintan PLAZA Hotel FREE AND EASY PACKAGE(MIN 2PAXS TO GO)
Item Q&A
  • Question : Inquiry for the item from yuk****Dec 05, 2018

    Can u let me know ur availability of Dec n price? Thanks

    Answer : [Re] Inquiry for the item from yuk****

    Dear customer, kindly please provide your email address or contact number. Once our reservation team check already will contact you for this. Thank you.

  • Question : availability for Dec 24 -25Nov 22, 2017

    Hi. Please confirm if this package is available for Dec 24-25? Thanks!

    Answer : [Re] availability for Dec 24 -25

    Hi customer

    Please email sales@thktour.com

2D1N FREE AND EASY SAHID BATAM CENTER TOUR PACKAGE (MIN 2PAXS TO GO)
2D1N FREE AND EASY SAHID BATAM CENTER TOUR PACKAGE (MIN 2PAXS TO GO)
Item Q&A
  • Question : Inquiry from sam****Nov 27, 2018

    Hi, this hotel near harris batam hotel? How long we walk to this hotel from batam ferry centre? If choose modern deluxe room at $42.5, min 2pas mean i pay 42.5x2? Pls advise.

    Answer : [Re] Inquiry from sam****

    Dear customer, yes correct and it’s per pax price. You need to purchase 2 paxs to travel. Thank you.

    Question : [Re] Inquiry from sam****

    Hi, sahid hotel near batam ferry centre? Walk 5 minutes?

    Answer : [Re] Inquiry from sam****

    Pls answer

    Question : [Re] Inquiry from sam****

    Dear customer, this package is for 1 pax price but you need to purchase at least 2paxs to travel. Thank you.

  • Question : Inquiry for the item from jia****Sep 26, 2018

  • Question : Inquiry for the item from rei****Jul 30, 2018

    Hi, is this available for this weekend? 4-5th Aug

    Answer : [Re] Inquiry for the item from rei****

    Dear customer, for availability checking kindly please check with our reservation team at 62037893 or send email to sales@thktour.com during 9am to 6pm for faster reply. Thank you.

    Question : [Re] Inquiry for the item from rei****

    Thanks:)

    Answer : [Re] Inquiry for the item from rei****

    Welcome.

  • Question : Inquiry for the item from mer****Feb 05, 2018

    2 adult and 1 child, how
    Much? How many vouchers need to purchase?

    Answer : [Re] Inquiry for the item from mer****

    Dear customer, kindly please sent your enquiry to sales@thktour.com for faster reply. Thank you.

  • Question : Inquiry for the item from kay****Dec 14, 2017

    Hi
    Can I check with you batam package is all inclde 2 days 1 night with breakfast, seafood lunch , 2 way ferry ticket , city tour.
    Correct?

    Thanks
    Kay

    Answer : [Re] Inquiry for the item from kay****

    Hi customer

    Pls email to sales@thktour.com

+View all Notice, FAQ, Q&A >>
BATAM FERRY 2 WAYS TICKETS AND HARRIS HOTEL ONE NIGHT STAY(BATAM CENTER)
BATAM FERRY 2 WAYS TICKETS AND HARRIS HOTEL ONE NIGHT STAY(BATAM CENTER)
Item Q&A
  • Question : Inquiry from sam****Nov 27, 2018

    Hi , 2 ferry ways for 2 pas and one night harris hotel for 2 pas -i pay $62 only? Check-in thursday and check out friday available?

    Answer : [Re] Inquiry from sam****

    Should be $65 .

    Question : [Re] Inquiry from sam****

    Dear customer, this package is for 1 pax price but you need to purchase at least 2paxs to travel. Thank you.

    Answer : [Re] Inquiry from sam****

    Hi, $65x2 for 2 pas? Include free two way ferry ?

    Question : [Re] Inquiry from sam****

    Pls answer

    Answer : [Re] Inquiry from sam****

    Dear customer, yes correct and it’s per pax price. You need to purchase 2 paxs to travel. Thank you.

2D1N HARRIS HOTEL(BATAM CENTER) TOUR PACKAGE (MIN 2PAXS TO GO)
2D1N HARRIS HOTEL(BATAM CENTER) TOUR PACKAGE (MIN 2PAXS TO GO)
Item Q&A
  • Question : Inquiry from sam****Nov 28, 2018

    Hi , include free two way ferry?

    Answer : [Re] Inquiry from sam****

    Dear customer. It’s including ferry two ways Batam ferry ticket but excluding ferry taxes and terminal fee. Thank you.

  • Question : Inquiry for the item from ely****Nov 22, 2018

  • Question : Inquiry for the item from eil****Nov 13, 2018

    Hi, is there any shopping mall nearby this hotel? Any massage shop nearby?

    Answer : [Re] Inquiry for the item from eil****

    Dear customer, yes it have. You can contact our reservation team at 62037893 during 9am to 6pm. They can help you with this. Thank you.

  • Question : Inquiry for the item from bb-****Nov 02, 2018

  • Question : Inquiry from vir****Nov 02, 2018

+View all Notice, FAQ, Q&A >>
BATAM CITY ONE DAY TOUR IN ONLY S$15 INCLUDING 2WAY FERRY TICKETS
BATAM CITY ONE DAY TOUR IN ONLY S$15 INCLUDING 2WAY FERRY TICKETS
Item Q&A
  • Question : Inquiry for the item from neo****Nov 26, 2018

    HHi, any space for 3 adults on 9 Dec 2018?

    Any additional charges?

    Do not ask me to WhatsApp, I am on DNC and do not nwish to disclose my number first.

    Thank you

    Answer : [Re] Inquiry for the item from neo****

    Dear customer, there is still available for the period that you wish to travel. This package is excluding ferry taxes and terminal $29/pax. It’s payable to us or by yourself. Thank you.

  • Question : Inquiry for the item from 234****Nov 21, 2018

    Hi, I have a few questions:

    any space for 3 adults on 9 Dec, 2018?

    What sort of lunch is provided and where?

    What shopping centres will we visit?

    Is there transport from the shopping centre to the ferry terminal?

    Can we choose to come back later? Is there transport still?

    Can we choose which terminal to return from?

    Thank you.

    Answer : [Re] Inquiry for the item from 234****

    Dear customer, based on your questions, kindly please check below:
    - at this moment there is still available for the date that your preferred to travel.
    - lunch will be own expenses but if you want to include the lunch also can and it will be transitional Indonesia lunch
    - shopping mall will be BCS but also will change to others shopping mall according to the schedules
    - full day transport provided and will send the customer back to terminal after the tour.
    - after the tour our driver will send the customer back to terminal. And you can choose your preferred return timing however, there will not have transport provide after that.
    - the return terminal only valid for Batam center terminal.

    Thank you.

  • Question : Inquiry for the item from kar****Oct 14, 2018

    Would like to go on 17 Oct 2018, is it available?

    Answer : [Re] Inquiry for the item from kar****

    Dear customer, yes. It’s still available. Kindly please contact our reservation team at 62037893 during their working hour from 9am to 6pm or send email to sales@thktour.com for more information. Thank you.

    Question : [Re] Inquiry for the item from kar****

    Ok so I buy from Q0010 then call your number tomorrow to make reservation! Am I correct?

    Answer : [Re] Inquiry for the item from kar****

    Dear customer, you can call our reservation team tomorrow and they will guide you how to reserve the booking. Thank you.

    Question : [Re] Inquiry for the item from kar****

    Ok

    Answer : [Re] Inquiry for the item from kar****

    Thank you.

  • Question : Inquiry for the item from cel****Sep 11, 2018

    What are the hidden cost ?

    Answer : [Re] Inquiry for the item from cel****

    Dear customer, kindly please take noted that for this day tour do not including ferry taxes and terminal fee as well as the $2 tour guide fee. Thank you.

  • Question : Batam One Day TourJul 26, 2018

    Hi,

    Can I ask if 22/8/18 is still available?
    The tour includes the lunch buffet right? Which restaurant is it?
    How much do we need to add on if we want the massage? Is massage available on weekday also?

    Answer : [Re] Batam One Day Tour

    Dear customer, for availability checking kindly please check with our reservation team at 62037893 or send email to sales@thktour.com during 9am to 6pm for faster reply. Kindly please take noted that for lunch and massage all optional choice and this one day tour do not including the lunch and massage. If you wish to add in there will be additional charges. And massage is available for
    Weekday as well. Thank you.

+View all Notice, FAQ, Q&A >>
Batam 2D1N Eska Hotel With Majestic Fast Ferry 2 Way Ticket
Batam 2D1N Eska Hotel With Majestic Fast Ferry 2 Way Ticket
Item Q&A
  • Question : Inquiry for the item from gmo****Nov 24, 2018

    Where to board the ferry at Singapore?

    Answer : [Re] Inquiry for the item from gmo****

    Dear customer, the ferry taxes and terminal fee is $29/pax. And majestic fast ferry is only to Batam center and sekupang this two terminal. Thank you.

  • Question : Inquiry for the item from gmo****Nov 24, 2018

  • Question : Inquiry for the item from kar****Nov 20, 2018

  • Question : Inquiry from Fir****Nov 13, 2018

  • Question : Inquiry for the item from yen****Nov 13, 2018

+View all Notice, FAQ, Q&A >>
2D1N Bintan Canopi Resort package
2D1N Bintan Canopi Resort package
Item Q&A
  • Question : Inquiry for the item from Sel****Nov 23, 2018

    We would like to purchase the ticket for 2 pax as our Xmas gift voucher.
    Can this be a open ticket for 3 or 6 months?
    What is the price for the package for 2 pax?
    Please advise the details.

    Answer : [Re] Inquiry for the item from Sel****

    Dear customer, can you send in a inquiry details to sales@thktour.com for faster reply? Or call our hotline at 62037893 . Thank you.

  • Question : Child FareOct 16, 2018

    Dear Seller,

    How much do I have to top up if I am bringing two children(5 and 9 years old) along and sharing one room altogether?

    Answer : [Re] Child Fare

    Dear customer, kindly please contact our reservation team at 62037893 or send a enquiry email to sales@thktour.com for faster reply. Our reservation team will assist you from there. Thank you.

  • Question : price for one or two paxMay 13, 2018

    price for one or two pax? thanks.

    Answer : [Re] price for one or two pax

    Dear customer, kindly please take noted that the price is for one pax. For booking kindly please send your email to sales@thktour.com and check the hotel availability. Thank you.

    Question : [Re] price for one or two pax

    ok, thanks :)

  • Question : Inquiry for the item from may****Jan 04, 2018

    Hi,
    I am looking for a couple for Canopi resort.
    Is this fee for2 packs?
    Will there be ferry provided from Singapore to Bintan?
    If we want to celebrate birthday, can you arrange some cakes and ballons?
    Please revert.
    Thanks

    Answer : [Re] Inquiry for the item from may****

    Hi customer

    Please email to sales@thktour.com for faster reply.

  • Question : Inquiry for the item from lil****Sep 13, 2017

    Hi can i ask if it is available for 1st to 2nd oct

    Answer : [Re] Inquiry for the item from lil****

    Dear customer

    Yes its avaliable subject to first come first serve. For faster reply please email to sales@thktour.com

+View all Notice, FAQ, Q&A >>
2D1N RANOH ISLAND  AND HARRIS BARELANG PACKAGE(MIN 2PAXS ADULTS TO GO)
2D1N RANOH ISLAND AND HARRIS BARELANG PACKAGE(MIN 2PAXS ADULTS TO GO)
Item Q&A
  • Question : Inquiry for the item from nic****Nov 20, 2018

    Hi how do i book for 3 pax and we would like to stay in 1 room together.

    Answer : [Re] Inquiry for the item from nic****

    Dear customer, you can just send in a booking email to us by sales@thktour.com with 3 E-tickets as well as all the passenger passport information. Our reservation team will assist you from there. Thank you.

  • Question : Inquiry for the item from ber****Oct 30, 2018

    Hi seller,

    Any visa require for china passport? If yes, do we need to apply in advance or can apply upon arrival at Indonesia?

    Please advise.

    Thank you

    Answer : [Re] Inquiry for the item from ber****

    Dear customer, for China passport travel to Batam there is no visa required. Thank you.

    Question : [Re] Inquiry for the item from ber****

    Thank you seller.

    How much total for 3 adults and one baby (19 months baby) for 3 days 2 night with 2 hotel?
    What is inclusive? Eg: breakfast, ferry tickets, tax, etc?
    If want to go this Saturday 3 nov 18 to 5 nov 18, can u help?

    Pls advise
    Thank you

    Answer : [Re] Inquiry for the item from ber****

    Dear customer, for availability checking kindly please contact our reservation team at 62037893 or send in a email to info@thktour.com for faster reply. Thank you.

  • Question : Inquiry for the item from sha****Aug 25, 2018

    Hi for the package 1,can we request for pick up from our hotel to Harris resort and Harris resort back to our hotel next day?

    Answer : [Re] Inquiry for the item from sha****

    Dear customer, yes you can. For more information kindly please contact our reservation team at 62037893 or send email to sales@thktour.com for faster reply. Our reservation team working hour is from 9am to 6pm. Thank you.

  • Question : Inquiry for the item from mer****Aug 10, 2018

  • Question : Inquiry for the item from mer****Aug 10, 2018

    Massage? Does have? How much per hr?

    Answer : [Re] Inquiry for the item from mer****

    Dear customer, kindly please contact our reservation team at 62037893 or send email to sales@thktour.com during 9am to 6pm. They will assist you from there. Thank you.

+View all Notice, FAQ, Q&A >>
RANOH ISLAND BATAM TOUR PACKAGE (MIN 4PAXS TO GO) PRIVATE ISLAND GETAWAY!!!
RANOH ISLAND BATAM TOUR PACKAGE (MIN 4PAXS TO GO) PRIVATE ISLAND GETAWAY!!!
Item Q&A
  • Question : Inquiry for the item from gon****Nov 19, 2018

    Hi
    Can you clarify what is the differences for package A ,B,C? It all looks the same...

    Answer : [Re] Inquiry for the item from gon****

    Dear customer, the differences between the package A,B,C is to include the lunch, banana boat and snorkeling or not. It depends on your choice. Thank you.

  • Question : enquiryOct 09, 2018

    Hi, are the buffet meals included are HALAL certified?
    I have 2 adults and 2 kids age 6yrs and 9 yrs old.
    Please advise total package which inclusive of land transfers plus bunk bed stayed for 4d3N

    Hear from you.thanks

    Answer : [Re] enquiry

    Dear customer, yes. The buffet meals is halal certified. And also ranoh island kitchen also halal certified. For more details kindly please contact our reservation team at 62047893 or send in a enquiry email to sales@thktour.com. Thank you.

2 Way SG/Bintan-Majestic Fast Ferry Ticket.Show Confirmation Email and collect ferry. Fast and Easy
2 Way SG/Bintan-Majestic Fast Ferry Ticket.Show Confirmation Email and collect ferry. Fast and Easy
Item Q&A
  • Question : Inquiry for the item from may****Nov 17, 2018

    Do your ferrries travel to Bintan’s Bandar Bentan Talani Terminal?

    Answer : [Re] Inquiry for the item from may****

    Dear customer, for quotation you need to call our reservation team at 62037893 or send in a inquiry email to sales@thktour.com for faster reply. Our Bintan ferry travel to tanjoing Pinang terminal. Thank you.

  • Question : Inquiry for the item from may****Nov 17, 2018

    Do your ferrries travel to Bintan’s Bandar Bentan Talani Terminal?

    Answer : [Re] Inquiry for the item from may****

    Dear customer, can you resend your inquiry again? As in here cannot show your question completely. Thank you.

  • Question : Inquiry for the item from wai****Oct 28, 2018

  • Question : Inquiry from son****Aug 03, 2018

    Hi do u have child ticket too? That traveller to bbt terminal? The canopi

    Answer : [Re] Inquiry from son****

    Dear customer, yes. We do. for more information checking kindly please check with our reservation team at 62037893 or send email to sales@thktour.com during 9am to 6pm for faster reply. Thank you.

  • Question : Inquiry related delivery from did****Apr 11, 2018

    Hi
    Just want to confirm the harbour at tg pinang is called sri bintan pura?

    Answer : [Re] Inquiry related delivery from did****

    Dear customer, kindly please take noted for majestic fast ferry they only open Tanjung Pinang terminal for Bintan. Thank you.

    Question : [Re] Inquiry related delivery from did****

    Thanks.

    Answer : [Re] Inquiry related delivery from did****

    Will there be seat for 27 Apr and going back on 1 May? I need 2 seats

    Question : [Re] Inquiry related delivery from did****

    Dear customer, thank you for the feedback

+View all Notice, FAQ, Q&A >>
2D1N CASSIA BINTAN(MIN 2PAXS TO GO)
2D1N CASSIA BINTAN(MIN 2PAXS TO GO)
Item Q&A
2D1N FREE AND EASY NAGOYA HILL TOUR PACKAGE (MIN 2PAXS TO GO)
2D1N FREE AND EASY NAGOYA HILL TOUR PACKAGE (MIN 2PAXS TO GO)
Item Q&A
  • Question : additional nightNov 05, 2018

    Hi, how much is 1 additional night for 2 pax in a room? & how much is the ferry/fuel surcharge?

    Answer : [Re] additional night

    Dear customer, for availability checking kindly please contact our reservation team at 62037893 or send email to info@thktour.com for faster reply. Thank you

  • Question : Inquiry for the item from all****Oct 09, 2018

    I’m travel with my wife, what quantity should I put, 1 or 2?

    Answer : [Re] Inquiry for the item from all****

    Dear customer, you should put 2paxs. As in the price is for 1pax only. Thank you.

  • Question : Inquiry for the item from dan****Oct 05, 2018

    Hi, may I ask if the price is inclusive of ferry taxes? Thank you.

    Answer : [Re] Inquiry for the item from dan****

    Dear customer, kindly please take notes that this package is not including ferry ticket . Thank you.

  • Question : ticketAug 12, 2018

    If 1 person go,must buy two ticket? thanks

    Answer : [Re] ticket

    Dear customer, kindly please take noted that this package is min 2paxs to go. If you wish to go alone. Then you also have to purchase 2 E-ticket in order to travel. Thank you.

  • Question : Inquiry for the item from chr****Jul 18, 2018

    Hi seller,

    I'm confused with the package, if 2 person to stay in the hotel, is it mean I have to click quantity 2 instead of 1? Thanks.

    Answer : [Re] Inquiry for the item from chr****

    Dear customer, kindly please send email to sales@thktour.com or call our reservation team at our hotline 62037893 for faster reply. Thank you.

2D1N RADISSON HOTEL BATAM TOUR PACKAGE (MIN 2PAXS TO GO)
2D1N RADISSON HOTEL BATAM TOUR PACKAGE (MIN 2PAXS TO GO)
Item Q&A
  • Question : Inquiry for the item from jm_****Oct 17, 2018

    Will there be land transportation including in the price stated?

    Answer : [Re] Inquiry for the item from jm_****

    Dear customer, kindly please call our reservation team at 62037893 during their working hour 9am to 6pm for faster reply. Thank you.

2D1N Bintan HOTEL KITA FREE AND EASY PACKAGE
2D1N Bintan HOTEL KITA FREE AND EASY PACKAGE
Item Q&A
  • Question : Inquiry for the item from dil****Aug 19, 2018

    Hi may i know how much Singapore to bintan only ferry ticket for 2way including all taxes for 2 adults and 1child?

    Answer : [Re] Inquiry for the item from dil****

    Dear customer, for availability checking kindly please contact our reservation team at 62037893 or sales@thktour.com for faster reply. Thank you.

    Question : [Re] Inquiry for the item from dil****

    Hi im looking for for bintan tour for 3 nights how much for charges for two way ferry all include tax.2 adults and one 6 years child.is it possible to extend the hotel kita tour package?im trying to cal but no one answer.

    Answer : [Re] Inquiry for the item from dil****

    Dear customer, kindly please contact our reservation team at 62037893 or sales@thktour.com for faster reply. Our reservation team will assist you from there. Also do take note that our reservation team working hour is from 9am to 6pm. Thank you.

  • Question : Inquiry from wil****Oct 24, 2017

    Hi can we use this this coming friday?

    Answer : [Re] Inquiry from wil****

    Hi customer

    For faster reply please email to sales@thktour.com

60mins BACK MASSAGE + 2ways all in Batam ferry ticket
60mins BACK MASSAGE + 2ways all in Batam ferry ticket
Item Q&A
  • Question : Inquiry for the item from ben****Aug 22, 2018

    Which port at Batam will this ferry bring us? Is the massage place near nagoya mall?

    Answer : [Re] Inquiry for the item from ben****

    Dear customer, kindly please contact our reservation team at 62037893 or sales@thktour.com for faster reply. Our reservation team will assist you from there. Also do take note that our reservation team working hour is from 9am to 6pm. Thank you.

90mins Stressless SPA EXPRESS + 2ways Batam land transfer Only in S$33/PAX (Min 2paxs to go)
90mins Stressless SPA EXPRESS + 2ways Batam land transfer Only in S$33/PAX (Min 2paxs to go)
Item Q&A
  • Question : Inquiry for the item from pin****Jul 23, 2018

    Hi, I hv 3 questions :-
    1) do u hv this 90 min package with Ferry tickets included? If yes, how much?
    2) Eska spa is at which outlet?
    3) Can u arrange transfer from arrival terminal to BCC MALL then onward to Spa (for this 90min spa deal)?
    Thank you!

    Answer : [Re] Inquiry for the item from pin****

    Dear customer, for more details enquiry kindly please send email to sales@thktour.com or call our hotline at 62037893 for faster reply. Our reservation team will assist you from there. Also please take noted that our reservation team working hour is from 9am - 6pm. Thank you.

60mins Stressless Body Massage + 2ways Batam land transfer Only in S$19/PAX (Min 2paxs to go)
60mins Stressless Body Massage + 2ways Batam land transfer Only in S$19/PAX (Min 2paxs to go)
Item Q&A
  • Question : Inquiry for the item from pau****Jun 25, 2018

    19sg included taxes or still need pay how much.

    Answer : [Re] Inquiry for the item from pau****

    Dear customer, kindly please take noted that the price is nett price and it’s included 1hr body massage and 2ways land transport. Thank you.

    Question : [Re] Inquiry for the item from pau****

    Ya i know .taxes in harbour still need pay . $29

    Answer : [Re] Inquiry for the item from pau****

    Dear customer, kindly please take noted that this package is including land transfer not ferry ticket. There is no taxes and terminal fee that you need to pay. Thank you.

  • Question : Inquiry for the item from win****Aug 27, 2017

    I would like to check the avaliable for 6/8 people on 1st/2nd Sep.

    Answer : [Re] Inquiry for the item from win****

    Dear customer

    Yes there is sill space avalible. For faster reply please email to sales@thktour.com

  • Question : Inquiry for the item from Che****Aug 13, 2017

    Hi.
    For the 2 way land transfer. Can we have ferry terminal (batam centre) to eska and then to (BCS) Batam city square?

    Answer : [Re] Inquiry for the item from Che****

    Dear customer

    For transfer is only to spa and back to ferry terminal. For faster reply please email to sales@thktour.com

    Question : [Re] Inquiry for the item from Che****

    Hi. The return transfer back to ferry terminal..can it changed to BCS instead? By distance it is shorter compared to ferry terminal. Able to accommodate this request?

    Answer : [Re] Inquiry for the item from Che****

    Dear customer

    Sorry but this is fixed shuttle service by the spa company. We have requested to them and they are not able to change it. For faster reply please email to sales@thktour.com

2D1N Harmoni One Hotel Tour Package (MIN 2PAXS)
2D1N Harmoni One Hotel Tour Package (MIN 2PAXS)
Item Q&A
  • Question : 3 pax to goJun 05, 2018

  • Question : Regard to Package AFeb 20, 2018

    Does Package A include Ferry and Land Transfer Fee??

    Answer : [Re] Regard to Package A

    Dear customer, nope. For package A is only included hotel stay and next day breakfast. Thank you.

    Question : [Re] Regard to Package A

    ok thank you.

    Answer : [Re] Regard to Package A

    ooh ya as im going on sat to sun so which package am i suppose to buy? Normal days or PH??

    Question : [Re] Regard to Package A

    Dear customer, sorry for the late updates. Our deals info just updated. Going during sat to sun consider stay during weekend. Thank you.

  • Question : Which package to buyFeb 20, 2018

  • Question : Massage inclusionSep 28, 2017

    Hi is there any 60mins massage included?
    and may i know the itinerary for the tour?

    Answer : [Re] Massage inclusion

    Dear customer

    Massage is excluded so you can decide on the day if you want or dont want. For faster reply please email to sales@thktour.com

  • Question : Inquiry for the item from see****May 04, 2017