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Goldwell Kerasilk Ultra Rich Keratin Care Shampoo 1000ml | Daily Intense Mask
1459.3

Goldwell Kerasilk Ultra Rich Keratin Care Shampoo 1000ml | Daily Intense Mask


Customer who recommended this item
433
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
Return/Exchange Policy Seller Apr 18, 2016
Manufacturer/
Place of origin
Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (219)

Customer Review (246)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 17, 2018 sha***
Highly Recommend Dec 16, 2018 Jol***
Highly Recommend Dec 16, 2018 sha***
Netural Dec 15, 2018 vin***
Highly Recommend Dec 11, 2018 sho***
Highly Recommend Dec 11, 2018 yue***
Highly Recommend Dec 10, 2018 wat***
Recommend Dec 09, 2018 hap***
Highly Recommend Dec 09, 2018 gin***
Highly Recommend Dec 08, 2018 lil***

Item Q&A(26)

Status
Question & Answer
  • Notice

    Return/Exchange Policy

    1. Submission of claims
    Any return of exchange of items will be applicable within 7 days upon receiving of the item

    2. Any shortage of item or wrong item received
    Provide picture of the item contents within the parcel package
    Shipping fee will be incurred from seller end

    3. Defective item issue
    Provide picture of the defective area of the received item
    Shipping fee will be incurred from seller end

    4. Any change of mind from buyer's end
    Item must remain in their intact condition, or otherwise unused with their original packaging/tags/labels/seals attached.
    Provide picture of the item to seller end
    Shipping fee will be incurred from buyer's end

    5. How to submit return or exchange from the buyer's end?
    Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
    Crystal Beauty
  • Answered
    Question
    chr******* 2018-12-08
    Answer
    hi out of stock currently, check again in 1 -2 weeks time
    Crystal Beauty 2018-12-10
  • Answered
    Question
    jia******* 2018-12-08
    Answer
    Private Enquiry
    Crystal Beauty 2018-12-10
    Question
    Private Enquiry
    Answer
    Private Enquiry
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    ely******* 2018-12-04
    Answer
    yes, conditioner is hair mask,thanks
    Crystal Beauty 2018-12-05
    Question
    So both the shampoo and conditioner (hair mask) are for rebonding hair?
    Answer
    yes
    Question
    It shows that the items has been stopped selling when I click the group buy.
    Answer
    please check again, thanks
    Question
    I still cannot add in.
    Answer
    hi sorry now no stocks need to wait 1 week plus
  • Answered
    Question
    ccc******* 2018-11-24
    Answer
    Private Enquiry
    Crystal Beauty 2018-11-25
  • Answered
    Question
    fre******* 2018-11-08
    Answer
    2020
    Crystal Beauty 2018-11-09
  • Answered
    Question
    gin******* 2018-10-31
    Answer
    Private Enquiry
    Crystal Beauty 2018-11-01
  • Answered
    Question
    joy******* 2018-10-27
    Answer
    hi sorry now left shampooo, promo done by qoo10, stocks for hair mask coming in 1-2 weeks,thanks
    Crystal Beauty 2018-10-28
  • Unanswered
    Question
    ger******* 2018-10-20
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Policy & Notice
How to Return/Exchange