BeautyGrace
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POWER MINISHOP RATE 90%
★100% AUTHENTIC★ Goldwell Kerasilk - Control / Color / Repower / Reconstruct Shampoo 1000ML
179 items sold
2923.4

[goldwell]★100% AUTHENTIC★ Goldwell Kerasilk - Control / Color / Repower / Reconstruct Shampoo 1000ML


Customer who recommended this item
740
Customer Satisfaction Score
90%
  • Product 90%/100%
  • Price 90%/100%
  • Delivery 90%/100%
  • Service 90%/100%
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Notice

Subject Register Date
PLS READ: NO EXCHANGE; NO REFUND Seller Jan 25, 2018
Normal Mail Seller Sep 24, 2015
Manufacturer/
Place of origin
goldwell / Germany Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, JCB Card, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Qoo10 Pickup & Return Service (Return shipping company : Qxpress)
BOOKMARK 1 2 3 4 5 6 7

Photo Review (293)

Customer Review (697)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Dec 16, 2018 jut***
Highly Recommend Dec 16, 2018 chi***
Highly Recommend Dec 15, 2018 adj***
Highly Recommend Dec 15, 2018 jaz***
Highly Recommend Dec 14, 2018 ale***
Highly Recommend Dec 14, 2018 meg***
Highly Recommend Dec 14, 2018 eil***
Highly Recommend Dec 14, 2018 Saf***
Highly Recommend Dec 13, 2018 kai***
Highly Recommend Dec 13, 2018 adj***

Item Q&A(70)

Status
Question & Answer
  • Notice

    PLS READ: NO EXCHANGE; NO REFUND

    Dear buyers,

    Due to additional manpower cost incurred in dealing with returns, we regret to inform you that all exchange/refund of items will NOT be allowed upon order confirmation & receipt. Kindly double check before submitting your orders.

    In the event of seller's error, all return and re-delivery expenses will be absorbed by seller.

    We seek your kind understanding in helping us streamline our processes.

    Beautygrace
    BeautyGrace
  • Notice

    Normal Mail

    Dear Buyers,

    We seek your understanding on the following:

    We are NOT liable for any delays or lost NORMAL mails. Use normal mail at your own risk as normal mail does not come with any tracking number. In the event of any delays or lost, we are unable to check with Singpost. We highly encourage and recommend you to use Qxpress. Based on our experience, ~3% of normal mail are misplaced, untraceable and take >2 weeks to arrive. Buyers are encouraged to opt for registered shipping to avoid distressed from your shopping experience.

    Beautygrace
    BeautyGrace
  • Answered
    Question
    mal******* 2018-12-11
    Answer
    HI buyer, shop coupon is applicable only on Beautygrace tags. Sorry to inform that coupon is not applicable on Goldwell Kerasilk 1L listing as items are heavily discounted, 50% off salon retail price. Rest assure that you are getting authentic products from us as the best bargain. Thank you.
    BeautyGrace 2018-12-11
  • Answered
    Question
    sum******* 2018-11-30
    Answer
    Hi buyer, control series helps to tame frizzy hair while reconstruct series repairs damaged hair. So depends your dry hair is result of chemical treatment, if so, select reconstruct. Otherwise, control will be better. To avoid the feeling of heaviness, use conditioner, and mask only once or twice a week. Hope this clarifies.
    BeautyGrace 2018-11-30
  • Answered
    Question
    alo******* 2018-11-25
    Answer
    Hi buyer, 20% discount is meant for use on the brand Peach Okayama . That is Japanese premium brand brought in this year. Unfortunately, as mentioned before, Goldwell Kerasilk authentic hair care has been heavily discounted off retail price, hence our shop coupon $5/$50 will also not be applicable. Sorry for any confusion. But rest assure, you will be getting the best value for authentic Goldwell Kerasilk products on Qoo10 marketplace. Thank you!
    BeautyGrace 2018-11-25
  • Answered
    Question
    jas******* 2018-11-10
    Answer
    Hi buyer, coupon is not applicable to this listing as this listing has already been heavily discounted. Rest assure that you are paying the cheapest price for 100% authentic products when you purchase from us. Items are ~40-50% off salon prices. Thank you!
    BeautyGrace 2018-11-11
  • Answered
    Question
    eqm******* 2018-11-08
    Answer
    Hi buyer, we recommend you use Repower Volume range. This Kerasilk series will help to smoothen your hair, and the Volume range will do so without flattening the hair. Hope this helps. Thank you!
    BeautyGrace 2018-11-08
  • Answered
    Question
    jyj******* 2018-10-29
    Answer
    Private Enquiry
    BeautyGrace 2018-10-30
    Question
    Private Enquiry
    Answer
    Private Enquiry
  • Answered
    Question
    del******* 2018-10-15
    Answer
    Hi buyer, we recommend Volume Shampoo and Reconstruct conditioner on the ends for repair. Hope this clarifies. Thank you.
    BeautyGrace 2018-10-17
  • Answered
    Question
    alo******* 2018-10-10
    Answer
    Hi buyer, sorry for the late reponse. Our shop coupon is not entitled on items that have been heavily discounted more than 50%. You may still use Qoo10 coupon. Thank you.
    BeautyGrace 2018-10-14
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How to Return/Exchange